Consultation Policy

Transparent, considered care from your very first visit.

At ZORA Skin and Aesthetics Group, we believe exceptional results are built on honesty, transparency and personalised care. Every appointment is centred around a thorough consultation, informed consent and a treatment plan tailored to your individual goals. We want every client to feel fully informed, supported and confident in their decisions, with no pressure—just honest, professional advice and exceptional care.

01

Every journey begins with a consultation.

Your consultation is an opportunity to discuss your concerns, expectations and treatment goals in a relaxed, professional environment. A comprehensive assessment will be carried out, your medical history reviewed and suitability for treatment determined. We will explain the available treatment options, expected outcomes, potential risks and aftercare requirements, ensuring you have all the information needed to make an informed decision before proceeding.

Retain the consultation fee of £20, redeemable against your first treatment.

Consultation Fee

£20

Fully redeemable against the cost of your treatment.

02

Securing your appointment.

To secure your appointment, a 50% booking deposit is required at the time of booking. This confirms your appointment and allows sufficient time to prepare for your treatment. The deposit will be deducted from the cost of your treatment on the day of your appointment. Please refer to our Cancellation Policy for further information regarding cancellations, rescheduling and deposit refunds.

Deposit Required

50%

Deducted from final treatment balance. Non-refundable.

Cancellations

We kindly ask that you notify us at least 24 hours in advance should you need to cancel or reschedule your appointment.

Late Arrivals

If you arrive more than 15 minutes late, we may need to reschedule your appointment to ensure quality care for all clients.

Patch Tests

Certain treatments require a patch test prior to your appointment. We will confirm this during your consultation.

Ready To Begin

Begin your consultation.

Whether you’re booking your first consultation or returning for further treatment, we’re here to support you at every stage of your journey. At ZORA Skin and Aesthetics Group, you’ll receive honest advice, personalised care and professional treatment tailored to your individual needs and goals. We look forward to welcoming you to the clinic.

Consultation Policy

All new clients are required to attend a consultation prior to treatment.Consultation fee: £20Fully redeemable against treatment.

Deposit Policy

A 50% deposit of the treatment cost is required to secure all appointments.

Deducted from final treatment balance

Non-refundable

Secures dedicated appointment time

Cancellation Policy

48 hours notice required

Less than 48 hours = deposit lost

No-shows = full loss of deposit + future prepayment may be required

Sorry, nothing found.